Salary Satisfaction and Employee Performance: Work Motivation’s Mediating Role in CV Eazywear Indonesia

Authors

  • Shinta Pratiwi Universitas Lambung Mangkurat
  • Ahmad Rifani Universitas Lambung Mangkurat

DOI:

https://doi.org/10.30588/jmp.v14i2.2416

Keywords:

Employee Performance, Salary Satisfaction, Work Motivation

Abstract

CV Eazywear Indonesia faces ongoing gaps between production targets and output, suggesting dissatisfaction with payroll practices that reduce work motivation and performance. This study investigates whether salary satisfaction impacts employee performance directly and indirectly through work motivation. A quantitative survey using a closed-ended questionnaire was given to all 40 permanent employees identified by census from production and support departments. Measures assessed pay satisfaction, work motivation, and job performance. Data were analyzed with Partial Least Squares Structural Equation Modeling in SmartPLS 4.0, including tests for convergent and discriminant validity and reliability. Results show that salary satisfaction positively affects work motivation (β = 0.805) and performance (β = 0.455). Work motivation boosts performance (β = 0.496) and mediates the relationship between salary and performance (indirect β = 0.399). R² values for performance and motivation are 0.817 and 0.648, indicating strong explanatory power. The findings highlight the value of fair, transparent, and well-communicated payroll management in boosting motivation and productivity in labor-intensive garment operations. This study is limited to one firm with a small sample, constraining generalizability. Future research should use multi-site, longitudinal designs and include objective performance metrics and controls.

References

Adamovic, M. (2023). Pay fairness and employee motivation: The role of distributive and procedural justice in organizations. Journal of Business Research, 161, 113843. https://doi.org/10.1016/j.jbusres.2023.113843

Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology, 2, 267–299. Academic Press.

Adanlawo, E., Yusuf, A., & Oluwaseun, A. (2023). Pay satisfaction and employee performance in small enterprises. Journal of Small Business and Enterprise Development, 30(2), 254–270. https://doi.org/10.1108/JSBED-02-2022-0081

Adwan, S., Goncharenko, G., & Liu, S. (2024). The impact of employee satisfaction on company’s labour investment efficiency. International Review of Financial Analysis, 96, 103570. https://doi.org/10.1016/j.irfa.2024.103570

Aktar, S. (2024). Impact of components of compensation on labour’s job satisfaction: Garments industry of Bangladesh. Labour & Industry, 34(4), 1–20. https://doi.org/10.1080/10301763.2024.2420299

Ali, F., Rasoolimanesh, S. M., Sarstedt, M., Ringle, C. M., & Ryu, K. (2022). An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research. International Journal of Contemporary Hospitality Management, 34(3), 1134–1157. https://doi.org/10.1108/IJCHM-10-2021-1246

Ariani, D. W. (2023). Relationship model of compensation, motivation, job satisfaction and employee performance. International Review of Management and Marketing, 13(4), 9–13. https://doi.org/10.32479/irmm.14464

Arvidsson, S., Eierle, B., & Hartlieb, S. (2024). Job satisfaction and investment efficiency: Evidence from crowdsourced employer reviews. European Management Journal, 42(2), 266–280. https://doi.org/10.1016/j.emj.2022.10.007

Baker, M., Halberstam, Y., Kroft, K., Mas, A., & Messacar, D. (2023). Pay transparency and the gender gap. American Economic Journal: Applied Economics, 15(2), 1–37. https://doi.org/10.1257/app.20210141

Baker, T., Schunk, D., & Zehnder, C. (2023). Pay transparency and worker motivation: Evidence from experimental and field studies. Management Science, 69(7), 4321–4340. https://doi.org/10.1287/mnsc.2022.4561

Borman, W. C., & Motowidlo, S. J. (1997). Task Performance and Contextual Performance: The Meaning for Personnel Selection Research. Human Performance, 10(2), 99–109. https://doi.org/10.1207/s15327043hup1002_3

Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational psychology. In M. D. Dunnette & L. M. Hough (Ed.), Handbook of Industrial and Organizational Psychology (Vol. 1, hal. 687–732). Consulting Psychologists Press.

Chen, Y., Zhang, Z., Zhou, J., Liu, C., Zhang, X., & Yu, T. (2023). A cognitive evaluation and equity-based perspective of pay for performance on job performance: A meta-analysis and path model. Frontiers in Psychology, 14, 1039575. https://doi.org/10.3389/fpsyg.2022.1039575

Choi, W.-S., Wang, W., Kim, H. J., Lee, J., & Kang, S.-W. (2024). Unraveling the Link between Perceived ESG and Psychological Well-Being: The Moderated Mediating Roles of Job Meaningfulness and Pay Satisfaction. Behavioral Sciences, 14(7), 606. https://doi.org/10.3390/bs14070606

Colquitt, J. A., Zipay, K. P., & Lynch, J. W. (2023). Justice at work: A review and integration. Annual Review of Organizational Psychology and Organizational Behavior, 10, 201–229. https://doi.org/10.1146/annurev-orgpsych-020421-010816

Cullen, Z. (2024). Is Pay Transparency Good? Journal of Economic Perspectives, 38(1), 153–180. https://doi.org/10.1257/jep.38.1.153

de la Torre-Ruiz, J. M., Cordón-Pozo, E., Vidal Salazar, M. D., & Ortiz-Perez, A. (2024). Pay information and employees’ perception of organizational support: The mediating role of pay satisfaction. Employee Relations, 46(9), 161–177. https://doi.org/10.1108/ER-07-2023-0356

Deci, E. L., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. Springer.

den Broeck, A., Howard, J. L., Van Vaerenbergh, Y., Leroy, H., & Gagné, M. (2021). Beyond intrinsic and extrinsic motivation: A meta-analysis on self-determination theory’s multidimensional conceptualization of work motivation. Organizational Psychology Review, 11(3), 240–273. https://doi.org/10.1177/20413866211006173

Diana, N., Sari, D., & Pratama, A. (2022). Work motivation, job satisfaction, and performance: Evidence from Indonesian MSMEs. Journal of Entrepreneurship and Business, 10(2), 45–57. https://doi.org/10.24123/jeb.v10i2.5678

Dibiku, M. G. (2023). How salary and supervision affects turnover intention through job satisfaction, the case of industrial zone located in Ethiopia. Journal of Human Resource Management, 26(1), 12–22. https://doi.org/10.46287/SVWO8502

Gagné, M. (2022). Understanding and shaping the future of work with self-determination theory. Nature Reviews Psychology, 1(8), 378–392. https://doi.org/10.1038/s44159-022-00056-w

Gagné, M., Forest, J., Vansteenkiste, M., Crevier-Braud, L., den Broeck, A., Aspeli, A. K., & Westbye, C. (2015). The Multidimensional Work Motivation Scale: Validation evidence in seven languages and nine countries. European Journal of Work and Organizational Psychology, 24(2), 178–196. https://doi.org/10.1080/1359432X.2013.877892

Garengo, P., Sardi, A., & Nudurupati, S. S. (2022). Human resource management (HRM) in the performance measurement and management (PMM) domain: A bibliometric review. International Journal of Productivity and Performance Management, 71(7), 3056–3077. https://doi.org/10.1108/IJPPM-04-2020-0177

Gazi, M. A. I., Rahman, M. M., & Hossain, M. S. (2024). Compensation satisfaction and job performance in labor-intensive industries: Evidence from apparel sector employees. Employee Relations, 46(1), 75–95. https://doi.org/10.1108/ER-05-2023-0241

Grasser, R. A., Newman, A. H., & Xiong, X. G. (2024). The effect of horizontal pay transparency on employee motivation when pay dispersion is performance based and non-performance-based. Journal of Management Accounting Research, 36(2), 99–122. https://doi.org/10.2308/JMAR-2023-025

Gutiérrez, I. (2025). Pay transparency and productivity. Strategic Management Journal, 46(7), 1403–1431. https://doi.org/10.1002/smj.3707

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3 ed.). SAGE Publications.

Hariani, D., & Lutfi, L. (2023). Compensation satisfaction, motivation, and employee performance in SMEs: Evidence from Indonesia. Management Science Letters, 13(8), 3847–3858. https://doi.org/10.5267/j.msl.2023.5.008

Heisler, W. J. (2024). Pay transparency and organizational outcomes: Linking disclosure to performance and trust. Human Resource Management Review, 34(1), 100943. https://doi.org/10.1016/j.hrmr.2023.100943

Heneman, H. G., & Schwab, D. P. (1985). Pay Satisfaction: Its Multidimensional Nature and Measurement. International Journal of Psychology, 20(1), 129–141. https://doi.org/10.1080/00207598508247727

Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8

Herzberg, F. (1966). Work and the Nature of Man. World Publishing.

Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., de Vet, H. C. W., & van der Beek, A. J. (2014). Construct Validity of the Individual Work Performance Questionnaire. Journal of Occupational & Environmental Medicine, 56(3), 331–337. https://doi.org/10.1097/JOM.0000000000000113

Li, C., Duan, X., Chu, X., & Qiu, Y. (2023). Total reward satisfaction profiles and work performance: A person-centered approach. Heliyon, 9(3), e14154. https://doi.org/10.1016/j.heliyon.2023.e14154

McClelland, D. C. (1961). The achieving society. Van Nostrand.

Montalvo-Arroyo, L., Rodríguez-López, Á., & González-Gómez, F. (2023). Effects of information on salary satisfaction during the COVID-19 pandemic: An equity-based mediation model. Social Indicators Research, 169(1), 123–142.

Neuber, L., Englitz, C., Schulte, N., Forthmann, B., & Holling, H. (2021). How work engagement relates to performance and absenteeism: a meta-analysis. European Journal of Work and Organizational Psychology, 30(4), 466–511. https://doi.org/10.1080/1359432X.2021.1953989

Raditriono, R., & Hendarsjah, H. (2024). The influence of performance evaluation satisfaction, salary satisfaction, and supervisor support on employee turnover intention: The mediating role of work engagement. Eduvest – Journal of Universal Studies, 4(7), 5904–5921. https://doi.org/10.59188/eduvest.v4i7.1535

Radomir, L. (2024). Special issue editorial: Advanced partial least squares structural equation modeling (PLS-SEM) applications in business research. Journal of Business Research, 174, 115087. https://doi.org/10.1016/j.jbusres.2024.115087

Rasoolimanesh, S. M., Wang, M., Roldán, J. L., & Kunasekaran, P. (2021). Are we in right path for mediation analysis? Reviewing the literature and proposing robust guidelines. Journal of Hospitality and Tourism Management, 48, 395–405. https://doi.org/10.1016/j.jhtm.2021.07.013

Saeed, F., Mir, A., Hamid, M., Ayaz, F., & Billah, U. I. (2023). Employee salary and employee turnover intention: A key evaluation considering job satisfaction and job performance as mediators. International Journal of Management Research and Emerging Sciences, 13(1), 1–23. https://doi.org/10.56536/ijmres.v13i1.234

Sarstedt, M., Ringle, C. M., & Hair, J. F. (2022). Partial least squares structural equation modeling: Advances in theory, methodology, and application. Psychology & Marketing, 39(6), 1035–1064. https://doi.org/10.1002/mar.21640

Savira, I., Ajala, K., Saifudin, M., Rini, S., Usman, Z., & Shafiee, S. (2024). Compensation, Motivation and Employee Performance: Evidence from Indonesian Manufacturing. HCO: Health Care Organization Journal, 1(2), 64–75. https://doi.org/10.58777/hco.v1i2.217

Scharp, Y. S., Bakker, A. B., & Breevaart, K. (2022). Playful work design and employee work engagement: A self-determination perspective. Journal of Vocational Behavior, 134, 103693. https://doi.org/10.1016/j.jvb.2022.103693

Senayah, W. K., Biney-Aidoo, V., & Adomako, S. (2024). Antecedents of turnover intentions and organizational commitment of workers in the apparel industry: The moderating effect of creative behavior and instrumental leadership. Social Sciences & Humanities Open, 10, 101119. https://doi.org/10.1016/j.ssaho.2024.101119

Tenhiälä, A., Chung, D. J., & Park, T.-Y. (2024). Procedural pay transparency, motivational climate, and employee outcomes. Compensation & Benefits Review, 56(2), 83–102. https://doi.org/10.1177/08863687231216135

Ullah, M. S., Islam, M. R., Amin, M. R., & others. (2024). The effects of compensation, organizational commitment, and job satisfaction on work productivity: Evidence from the readymade garments industry in an emerging economy. Journal of Infrastructure, Policy and Development, 8(13), 8494. https://doi.org/10.24294/jipd.v8i13.8494

Vroom, V. H. (1964). Work and Motivation. Wiley.

Wang, H., Luan, L., & Ma, D. (2024). Does work motivation predict job performance? A meta-analytic cross-lagged model. Humanities and Social Sciences Communications, 11, 595. https://doi.org/10.1057/s41599-024-03038-w

Yuan, D., Gazi, M. A. I., Rahman, M. A., Dhar, B. K., & Rahaman, M. A. (2022). Occupational stress and health risk of employees working in the garments sector of Bangladesh: An empirical study. Frontiers in Public Health, 10, 938248. https://doi.org/10.3389/fpubh.2022.938248

Yuan, L., Chen, H., & Wu, J. (2022). Compensation satisfaction and job outcomes in the apparel industry: Evidence from Chinese garment workers. Asia Pacific Journal of Human Resources, 60(3), 452–473. https://doi.org/10.1111/1744-7941.12345

Zayed, N. M., Rashid, M. M., Darwish, S., Alam, M. F. E., Nitsenko, V., & Islam, K. M. A. (2022). The power of compensation system (CS) on employee satisfaction (ES): The mediating role of employee motivation (EM). Economies, 10(11), 290.

Downloads

Published

2025-09-30

How to Cite

Pratiwi, S., & Rifani , A. (2025). Salary Satisfaction and Employee Performance: Work Motivation’s Mediating Role in CV Eazywear Indonesia. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 14(2), 678–693. https://doi.org/10.30588/jmp.v14i2.2416

Issue

Section

Articles

Similar Articles

<< < 4 5 6 7 8 9 10 11 12 13 > >> 

You may also start an advanced similarity search for this article.