Salary Satisfaction and Employee Performance: Work Motivation’s Mediating Role in CV Eazywear Indonesia
DOI:
https://doi.org/10.30588/jmp.v14i2.2416Keywords:
Employee Performance, Salary Satisfaction, Work MotivationAbstract
CV Eazywear Indonesia faces ongoing gaps between production targets and output, suggesting dissatisfaction with payroll practices that reduce work motivation and performance. This study investigates whether salary satisfaction impacts employee performance directly and indirectly through work motivation. A quantitative survey using a closed-ended questionnaire was given to all 40 permanent employees identified by census from production and support departments. Measures assessed pay satisfaction, work motivation, and job performance. Data were analyzed with Partial Least Squares Structural Equation Modeling in SmartPLS 4.0, including tests for convergent and discriminant validity and reliability. Results show that salary satisfaction positively affects work motivation (β = 0.805) and performance (β = 0.455). Work motivation boosts performance (β = 0.496) and mediates the relationship between salary and performance (indirect β = 0.399). R² values for performance and motivation are 0.817 and 0.648, indicating strong explanatory power. The findings highlight the value of fair, transparent, and well-communicated payroll management in boosting motivation and productivity in labor-intensive garment operations. This study is limited to one firm with a small sample, constraining generalizability. Future research should use multi-site, longitudinal designs and include objective performance metrics and controls.
References
Adamovic, M. (2023). Pay fairness and employee motivation: The role of distributive and procedural justice in organizations. Journal of Business Research, 161, 113843. https://doi.org/10.1016/j.jbusres.2023.113843
Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed.), Advances in Experimental Social Psychology, 2, 267–299. Academic Press.
Adanlawo, E., Yusuf, A., & Oluwaseun, A. (2023). Pay satisfaction and employee performance in small enterprises. Journal of Small Business and Enterprise Development, 30(2), 254–270. https://doi.org/10.1108/JSBED-02-2022-0081
Adwan, S., Goncharenko, G., & Liu, S. (2024). The impact of employee satisfaction on company’s labour investment efficiency. International Review of Financial Analysis, 96, 103570. https://doi.org/10.1016/j.irfa.2024.103570
Aktar, S. (2024). Impact of components of compensation on labour’s job satisfaction: Garments industry of Bangladesh. Labour & Industry, 34(4), 1–20. https://doi.org/10.1080/10301763.2024.2420299
Ali, F., Rasoolimanesh, S. M., Sarstedt, M., Ringle, C. M., & Ryu, K. (2022). An assessment of the use of partial least squares structural equation modeling (PLS-SEM) in hospitality research. International Journal of Contemporary Hospitality Management, 34(3), 1134–1157. https://doi.org/10.1108/IJCHM-10-2021-1246
Ariani, D. W. (2023). Relationship model of compensation, motivation, job satisfaction and employee performance. International Review of Management and Marketing, 13(4), 9–13. https://doi.org/10.32479/irmm.14464
Arvidsson, S., Eierle, B., & Hartlieb, S. (2024). Job satisfaction and investment efficiency: Evidence from crowdsourced employer reviews. European Management Journal, 42(2), 266–280. https://doi.org/10.1016/j.emj.2022.10.007
Baker, M., Halberstam, Y., Kroft, K., Mas, A., & Messacar, D. (2023). Pay transparency and the gender gap. American Economic Journal: Applied Economics, 15(2), 1–37. https://doi.org/10.1257/app.20210141
Baker, T., Schunk, D., & Zehnder, C. (2023). Pay transparency and worker motivation: Evidence from experimental and field studies. Management Science, 69(7), 4321–4340. https://doi.org/10.1287/mnsc.2022.4561
Borman, W. C., & Motowidlo, S. J. (1997). Task Performance and Contextual Performance: The Meaning for Personnel Selection Research. Human Performance, 10(2), 99–109. https://doi.org/10.1207/s15327043hup1002_3
Campbell, J. P. (1990). Modeling the performance prediction problem in industrial and organizational psychology. In M. D. Dunnette & L. M. Hough (Ed.), Handbook of Industrial and Organizational Psychology (Vol. 1, hal. 687–732). Consulting Psychologists Press.
Chen, Y., Zhang, Z., Zhou, J., Liu, C., Zhang, X., & Yu, T. (2023). A cognitive evaluation and equity-based perspective of pay for performance on job performance: A meta-analysis and path model. Frontiers in Psychology, 14, 1039575. https://doi.org/10.3389/fpsyg.2022.1039575
Choi, W.-S., Wang, W., Kim, H. J., Lee, J., & Kang, S.-W. (2024). Unraveling the Link between Perceived ESG and Psychological Well-Being: The Moderated Mediating Roles of Job Meaningfulness and Pay Satisfaction. Behavioral Sciences, 14(7), 606. https://doi.org/10.3390/bs14070606
Colquitt, J. A., Zipay, K. P., & Lynch, J. W. (2023). Justice at work: A review and integration. Annual Review of Organizational Psychology and Organizational Behavior, 10, 201–229. https://doi.org/10.1146/annurev-orgpsych-020421-010816
Cullen, Z. (2024). Is Pay Transparency Good? Journal of Economic Perspectives, 38(1), 153–180. https://doi.org/10.1257/jep.38.1.153
de la Torre-Ruiz, J. M., Cordón-Pozo, E., Vidal Salazar, M. D., & Ortiz-Perez, A. (2024). Pay information and employees’ perception of organizational support: The mediating role of pay satisfaction. Employee Relations, 46(9), 161–177. https://doi.org/10.1108/ER-07-2023-0356
Deci, E. L., & Ryan, R. M. (1985). Intrinsic motivation and self-determination in human behavior. Springer.
den Broeck, A., Howard, J. L., Van Vaerenbergh, Y., Leroy, H., & Gagné, M. (2021). Beyond intrinsic and extrinsic motivation: A meta-analysis on self-determination theory’s multidimensional conceptualization of work motivation. Organizational Psychology Review, 11(3), 240–273. https://doi.org/10.1177/20413866211006173
Diana, N., Sari, D., & Pratama, A. (2022). Work motivation, job satisfaction, and performance: Evidence from Indonesian MSMEs. Journal of Entrepreneurship and Business, 10(2), 45–57. https://doi.org/10.24123/jeb.v10i2.5678
Dibiku, M. G. (2023). How salary and supervision affects turnover intention through job satisfaction, the case of industrial zone located in Ethiopia. Journal of Human Resource Management, 26(1), 12–22. https://doi.org/10.46287/SVWO8502
Gagné, M. (2022). Understanding and shaping the future of work with self-determination theory. Nature Reviews Psychology, 1(8), 378–392. https://doi.org/10.1038/s44159-022-00056-w
Gagné, M., Forest, J., Vansteenkiste, M., Crevier-Braud, L., den Broeck, A., Aspeli, A. K., & Westbye, C. (2015). The Multidimensional Work Motivation Scale: Validation evidence in seven languages and nine countries. European Journal of Work and Organizational Psychology, 24(2), 178–196. https://doi.org/10.1080/1359432X.2013.877892
Garengo, P., Sardi, A., & Nudurupati, S. S. (2022). Human resource management (HRM) in the performance measurement and management (PMM) domain: A bibliometric review. International Journal of Productivity and Performance Management, 71(7), 3056–3077. https://doi.org/10.1108/IJPPM-04-2020-0177
Gazi, M. A. I., Rahman, M. M., & Hossain, M. S. (2024). Compensation satisfaction and job performance in labor-intensive industries: Evidence from apparel sector employees. Employee Relations, 46(1), 75–95. https://doi.org/10.1108/ER-05-2023-0241
Grasser, R. A., Newman, A. H., & Xiong, X. G. (2024). The effect of horizontal pay transparency on employee motivation when pay dispersion is performance based and non-performance-based. Journal of Management Accounting Research, 36(2), 99–122. https://doi.org/10.2308/JMAR-2023-025
Gutiérrez, I. (2025). Pay transparency and productivity. Strategic Management Journal, 46(7), 1403–1431. https://doi.org/10.1002/smj.3707
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2021). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (3 ed.). SAGE Publications.
Hariani, D., & Lutfi, L. (2023). Compensation satisfaction, motivation, and employee performance in SMEs: Evidence from Indonesia. Management Science Letters, 13(8), 3847–3858. https://doi.org/10.5267/j.msl.2023.5.008
Heisler, W. J. (2024). Pay transparency and organizational outcomes: Linking disclosure to performance and trust. Human Resource Management Review, 34(1), 100943. https://doi.org/10.1016/j.hrmr.2023.100943
Heneman, H. G., & Schwab, D. P. (1985). Pay Satisfaction: Its Multidimensional Nature and Measurement. International Journal of Psychology, 20(1), 129–141. https://doi.org/10.1080/00207598508247727
Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. https://doi.org/10.1007/s11747-014-0403-8
Herzberg, F. (1966). Work and the Nature of Man. World Publishing.
Koopmans, L., Bernaards, C. M., Hildebrandt, V. H., de Vet, H. C. W., & van der Beek, A. J. (2014). Construct Validity of the Individual Work Performance Questionnaire. Journal of Occupational & Environmental Medicine, 56(3), 331–337. https://doi.org/10.1097/JOM.0000000000000113
Li, C., Duan, X., Chu, X., & Qiu, Y. (2023). Total reward satisfaction profiles and work performance: A person-centered approach. Heliyon, 9(3), e14154. https://doi.org/10.1016/j.heliyon.2023.e14154
McClelland, D. C. (1961). The achieving society. Van Nostrand.
Montalvo-Arroyo, L., Rodríguez-López, Á., & González-Gómez, F. (2023). Effects of information on salary satisfaction during the COVID-19 pandemic: An equity-based mediation model. Social Indicators Research, 169(1), 123–142.
Neuber, L., Englitz, C., Schulte, N., Forthmann, B., & Holling, H. (2021). How work engagement relates to performance and absenteeism: a meta-analysis. European Journal of Work and Organizational Psychology, 30(4), 466–511. https://doi.org/10.1080/1359432X.2021.1953989
Raditriono, R., & Hendarsjah, H. (2024). The influence of performance evaluation satisfaction, salary satisfaction, and supervisor support on employee turnover intention: The mediating role of work engagement. Eduvest – Journal of Universal Studies, 4(7), 5904–5921. https://doi.org/10.59188/eduvest.v4i7.1535
Radomir, L. (2024). Special issue editorial: Advanced partial least squares structural equation modeling (PLS-SEM) applications in business research. Journal of Business Research, 174, 115087. https://doi.org/10.1016/j.jbusres.2024.115087
Rasoolimanesh, S. M., Wang, M., Roldán, J. L., & Kunasekaran, P. (2021). Are we in right path for mediation analysis? Reviewing the literature and proposing robust guidelines. Journal of Hospitality and Tourism Management, 48, 395–405. https://doi.org/10.1016/j.jhtm.2021.07.013
Saeed, F., Mir, A., Hamid, M., Ayaz, F., & Billah, U. I. (2023). Employee salary and employee turnover intention: A key evaluation considering job satisfaction and job performance as mediators. International Journal of Management Research and Emerging Sciences, 13(1), 1–23. https://doi.org/10.56536/ijmres.v13i1.234
Sarstedt, M., Ringle, C. M., & Hair, J. F. (2022). Partial least squares structural equation modeling: Advances in theory, methodology, and application. Psychology & Marketing, 39(6), 1035–1064. https://doi.org/10.1002/mar.21640
Savira, I., Ajala, K., Saifudin, M., Rini, S., Usman, Z., & Shafiee, S. (2024). Compensation, Motivation and Employee Performance: Evidence from Indonesian Manufacturing. HCO: Health Care Organization Journal, 1(2), 64–75. https://doi.org/10.58777/hco.v1i2.217
Scharp, Y. S., Bakker, A. B., & Breevaart, K. (2022). Playful work design and employee work engagement: A self-determination perspective. Journal of Vocational Behavior, 134, 103693. https://doi.org/10.1016/j.jvb.2022.103693
Senayah, W. K., Biney-Aidoo, V., & Adomako, S. (2024). Antecedents of turnover intentions and organizational commitment of workers in the apparel industry: The moderating effect of creative behavior and instrumental leadership. Social Sciences & Humanities Open, 10, 101119. https://doi.org/10.1016/j.ssaho.2024.101119
Tenhiälä, A., Chung, D. J., & Park, T.-Y. (2024). Procedural pay transparency, motivational climate, and employee outcomes. Compensation & Benefits Review, 56(2), 83–102. https://doi.org/10.1177/08863687231216135
Ullah, M. S., Islam, M. R., Amin, M. R., & others. (2024). The effects of compensation, organizational commitment, and job satisfaction on work productivity: Evidence from the readymade garments industry in an emerging economy. Journal of Infrastructure, Policy and Development, 8(13), 8494. https://doi.org/10.24294/jipd.v8i13.8494
Vroom, V. H. (1964). Work and Motivation. Wiley.
Wang, H., Luan, L., & Ma, D. (2024). Does work motivation predict job performance? A meta-analytic cross-lagged model. Humanities and Social Sciences Communications, 11, 595. https://doi.org/10.1057/s41599-024-03038-w
Yuan, D., Gazi, M. A. I., Rahman, M. A., Dhar, B. K., & Rahaman, M. A. (2022). Occupational stress and health risk of employees working in the garments sector of Bangladesh: An empirical study. Frontiers in Public Health, 10, 938248. https://doi.org/10.3389/fpubh.2022.938248
Yuan, L., Chen, H., & Wu, J. (2022). Compensation satisfaction and job outcomes in the apparel industry: Evidence from Chinese garment workers. Asia Pacific Journal of Human Resources, 60(3), 452–473. https://doi.org/10.1111/1744-7941.12345
Zayed, N. M., Rashid, M. M., Darwish, S., Alam, M. F. E., Nitsenko, V., & Islam, K. M. A. (2022). The power of compensation system (CS) on employee satisfaction (ES): The mediating role of employee motivation (EM). Economies, 10(11), 290.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Shinta Pratiwi, Ahmad Rifani

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish with Jurnal Maksipreneur agree to the following terms:
Authors retain copyright and grant the Jurnal Maksipreneur right of first publication with the work simultaneously licensed under a Creative Commons Attribution 4.0 International License that allows others to share (copy and redistribute the material in any medium or format) and adapt (remix, transform, and build upon the material) the work for any purpose, even commercially with an acknowledgment of the work's authorship and initial publication in Jurnal Maksipreneur.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in Jurnal Maksipreneur. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access).















