Mediasi Job Satisfaction pada Pengaruh Person-Job Fit, Person-Organization Fit, terhadap Organizational Citizenship Behavior di PDAM Kulon Progo

Authors

  • Ahmad Hanif Mubarkah Universitas Sarjanawiyata Tamansiswa
  • Ignatius Soni Kurniawan Universitas Sarjanawiyata Tamansiswa
  • Nala Tri Kusuma Universitas Sarjanawiyata Tamansiswa

Keywords:

job satisfaction, organizational citizenship behavior, person organization fit, person-job fit.

Abstract

This study aims to analyze the mediating role of job satisfaction on the effect of person-job fit and person-organization fit on the organizational citizenship behavior of PDAM Tirta Binangun Kulon Progo employees. This research is a quantitative study that uses primary data collection with questionnaire instruments. The study involved 131 employees whose data were taken by census. The data were processed using multiple linear regression analysis. The results stated that person-job fit and person-organizational fit had a positive and significant impact on organizational citizenship behavior partially. Person-organizational, person-job fit, and job satisfaction have a positive and significant effect partially on organizational citizenship behavior. Job satisfaction is proven to mediate the effect of person-job fit and person-organizational fit on organizational citizenship behavior. Strengthening antecedents is an important aspect for organizations when organizations make policies to improve employee organizational citizenship behavior.

References

Abdurachman, P. M., & Siswati. (2017). Hubungan antara Person – Organization Fit dengan Organizational Citizenship Behavior (OCB) Pada Karyawan Pt. Central Proteina Prima Jakarta. Jurnal Empati, 6(1), 327–331. https://doi.org/10.14710/empati.2017.15139

Afsar, B., & Badir, Y. F. (2016). Person–organization fit, perceived organizational support, and organizational citizenship behavior: The role of job embeddedness. Journal of Human Resources in Hospitality and Tourism, 15(3), 252–278. https://doi.org/10.1080/15332845.2016.1147936

Afsar, B., Badir, Y., & Khan, M. M. (2015). Person-job fit, person-organization fit and innovative work behavior: The mediating role of innovation trust. Journal of High Technology Management Research, 26(2), 105–116. https://doi.org/10.1016/j.hitech.2015.09.001

Arijanto, A. (2022). How to The Impact on Transformational Leadership Style and Job Motivation On Organizational Citizenship Behaviour (OCB) With Job Satisfaction as Mediating Variables at Outsourcing Company. Cognizance Journal of Multidisciplinary Studies, 2(1), 1–9. https://doi.org/10.47760/cognizance.2022.v02i01.001

Azaliney, F., Mokhtar, N. M., Adibah, F., Nishaalni, & Norazmi, M. (2021). A Review Of The Job Satisfaction Theory For Special Education Perspective. Turkish Journal of Computer and Mathematics Education, 12(11), 5224–5228.

Azhari, N. N. A., Thani, A. K. A., Amran, A., Sakarji, S. R., & Burdhan, W. N. N. (2023). Islamic Work Ethic, Employee Engagement, and Organizational Citizenship Behavior among Public Servants: A Review Paper. Malaysian Journal of Social Sciences and Humanities (MJSSH), 8(6), 1–11. https://doi.org/10.47405/mjssh.v8i6.2228

Barotuttakiah, R., & Helmy, I. (2020). Pengaruh Workplace Friendship dan Person-Organization Fit (P-O Fit) Terhadap Organizational Citizenship Behavior (OCB) dengan Kepuasan Kerja sebagai Variabel Intervening. Jurnal Ilmiah Mahasiswa Manajemen, Bisnis dan Akuntansi (JIMMBA), 2(1), 101–110. https://doi.org/10.32639/jimmba.v2i1.448

Berahmawati, E. F., Sinulingga, S., & Wibowo, R. P. (2019). The Effect of Person Job Fit and Person Organization Fit of Pusat Penelitian Kelapa Sawit (PPKS) Medan Employee Performance. International Journal of Research and Review, 6(10), 213–220.

Büyükyilmaz, O. (2018). Relationship Between Person-Organization Fit and Organizational Citizenship Behavior: The Mediating Role of Job Satisfaction. International Journal of Management and Administration, 2(4), 135–146. https://doi.org/10.29064/ijma.464856

Cable, D. M., & DeRue, D. S. (2002). The convergent and discriminant validity of subjective fit perceptions. Journal of Applied Psychology, 87(5), 875–884. https://doi.org/10.1037/0021-9010.87.5.875

deGeus, C. J. C., Ingrams, A., Tummers, L., & Pandey, S. K. (2020). Organizational Citizenship Behavior in the Public Sector: A Systematic Literature Review and Future Research Agenda. Public Administration Review, 80(2), 259–270. https://doi.org/10.1111/puar.13141

DeRue, D. S., & Morgeson, F. P. (2007). Stability and Change in Person-Team and Person-Role Fit Over Time: The Effects of Growth Satisfaction, Performance, and General Self-Efficacy. Journal of Applied Psychology, 92(5), 1242–1253. https://doi.org/10.1037/0021-9010.92.5.1242

Dewi, N. L. P. Y. A., & Suwandana, I. G. M. (2016). Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior Dengan Komitmen Organisasi Sebagai Variabel Mediasi. E-Jurnal Ilmu Manajemen Ubud, 5(9), 5643–5670. https://doi.org/10.21831/jim.v12i2.11749

Farzaneh, J., Farashah, A. D., & Kazemi, M. (2014). The impact of person-job fit and person-organization fit on OCB: The mediating and moderating effects of organizational commitment and psychological empowerment. Personnel Review, 43(5), 672–691. https://doi.org/10.1108/PR-07-2013-0118

Fauzan, R. (2023). The Influence of Person-Job Fit Toward Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behavior. Riwayat: Educational Journal of History and Humanities, 6(1), 181–195. https://doi.org/10.24815/jr.v6i1.29553

Hadiwijaya, H. (2016). Pengaruh Quality Of Work Life terhadap Person Organization Fit dan Implikasinya Pada Kinerja Karyawan. Jurnal Manajemen Dan Bisnis Sriwijaya, 14(4), 438–448. https://doi.org/10.29259/jmbs.v14i4.4511

Hendri, M. I. (2019). The mediation effect of job satisfaction and organizational commitment on the organizational learning effect of the employee performance. International Journal of Productivity and Performance Management, 68(7), 1208–1234. https://doi.org/10.1108/IJPPM-05-2018-0174

Hong, L., & Zainal, S. R. M. (2022). The Mediating Role of Organizational Culture (OC) on the Relationship between Organizational Citizenship Behavior (OCB) and Innovative Work Behavior (IWB) to Employee Performance (EP) in Education Sector of Malaysia. Global Business and Management Research: An International Journal, 14(3s), 1022–1043.

Hüseyin, Ü. (2019). Mediating Role of Person-Organization Fit in Person-Job Fit’s Effect on Job Satisfaction. Journal of Economics and Administrative Sciences, 3(2), 0–2.

Indarti, S., Solimun, Fernandes, A. A. R., & Hakim, W. (2017). The Effect of OCB in Relationship Between Personality, Organizational Commitment and Job Satisfaction To Performance Abstract. Journal of Management Development, 36(10), 1283–1293. https://doi.org/10.1108/JMD-11-2016-0250

Inuwa, M. (2016). Job Satisfaction and Employee Performance: An Empirical Approach. The Millennium University Journal, 1(1), 90–103. https://doi.org/10.58908/tmuj.v1i1.10

Iqbal, T. M., & Naseer, W. L. W. (2012). The impact of person job fit on job satisfaction and its subsequent impact on employees performance. Mediterranean Journal of Social Sciences, 3(2), 523–530. https://doi.org/10.5901/mjss.2012.v3n2.523

Islam, T., Khan, S. ur R., Ahmad, U. N. U., & Ahmed, I. (2014). Exploring the Relationship Between POS, OLC, Job Satisfaction and OCB. Procedia - Social and Behavioral Sciences, 114(1), 164–169. https://doi.org/10.1016/j.sbspro.2013.12.678

Jawad, M., Tabassum, T. M., Raja, S., & Abraiz, A. (2013). Study on Work Place Behaviour: Role of Person-Organization Fit, Person-Job Fit, Empowerment, Evidence from Pakistan. Journal of Business and Management Sciences, 1(4), 47–54. https://doi.org/10.12691/jbms-1-4-2

Kaur, N., & Kang, L. S. (2021). Person-organisation fit, person-job fit and organisational citizenship behaviour: An examination of the mediating role of job satisfaction. IIMB Management Review, 33(4), 347–359. https://doi.org/10.1016/j.iimb.2021.12.003

Kristof-brown, A. L., Zimmerman, R. D., & Johnson, E. C. (2005). Consequences of Individuals ’ Fit At Work : a Meta-Analysis of Person-Jo. Personnel Psychology, 58, 281–342.

Kwantes, C. T., Arbour, S., & Watanabe, S. (2012). Contextualizing the Relationship Between Person-Job Fit and Job Satisfaction in Japanese and Canadian Nurses. Japanese Journal of Administrative Science, 25(1), 29–43. https://doi.org/10.5651/jaas.25.29

Liaquat, M., & Mehmood, K. (2017). Organization Citizenship Behavior: Notion of Social Exchange Theory. Journal of Business and Social Review in Emerging Economies, 3(2), 209–216. https://doi.org/https://doi.org/10.26710/jbsee.v3i2.137

Liu, B., Liu, J., & Hu, J. (2010). Person-organization fit, job satisfaction, and turnover intention: An empirical study in the Chinese public sector. Social Behavior and Personality, 38(5), 615–626. https://doi.org/10.2224/sbp.2010.38.5.615

Organ, D. W. (2018). Organizational citizenship behavior: Recent trends and developments. Annual Review of Organizational Psychology and Organizational Behavior, 5(November 2017), 295–306. https://doi.org/10.1146/annurev-orgpsych-032117-104536

Perreira, T., & Berta, W. (2015). Increasing OCB: the influence of commitment, organizational support and justice. Strategic HR Review, 14(3), 89–93. https://doi.org/10.1108/SHR-01-2015-0003

Pervin, L. A. (1968). Performance and Satisfaction As a Function of Individual-Environment Fit. Psychological Bulletin, 69(1), 56–68. https://doi.org/10.1037/h0025271

Pitaloka, E., & Sofia, P. I. (2014). the Affect of Work Environment, Job Satisfaction, Organization Commitment on OCB of Internal Auditors. International Journal of Business, Economics and Law, 5(2), 10–18.

Priskila, E., Tecoalu, M., Saparso, & Tj, H. W. (2021). The Role of Employee Engagement in Mediating Perceived Organizational Support for Millennial Employee Organizational Citizenship Behavior. Journal of Sosial Science, 2(3), 258–265. https://doi.org/10.46799/jsss.v2i3.129

Santoso, D., & Irwantoro, I. (2014). Pengaruh Person-Organization Fit (P-O Fit) terhadap Organization Citizenship Behaviour (OCB) dengan Kepuasan Kerja dan Komitmen Organisasi sebagai Variabel Intervening (Studi pada KPPBC TMP Tanjung Emas Semarang). Jurnal NeO-Bis, 8(1), 1–16. https://doi.org/https://doi.org/10.21107/nbs.v8i1.476

Seema, Choudhary, V., & Saini, G. (2021). Effect of Job Satisfaction on Moonlighting Intentions: Mediating Effect of Organizational Commitment. European Research on Management and Business Economics, 27(1), 1–11. https://doi.org/10.1016/j.iedeen.2020.100137

Shah, S., & Ayub, M. (2021). The Impact Of Person-Job Fit, Person- Organization Fit on Job Satisfaction. Journal of Entrepreneurship, Management and Innovation, 3(1), 57–76. https://doi.org/10.1016/S2212-5671(14)00182-8

Soelton, M., Noermijati, N., Rohman, F., Mugiono, M., Aulia, I. N., & Siregar, R. E. (2020). Reawakening perceived person organization fit and perceived person job fit: Removing obstacles organizational commitment. Management Science Letters, 10(13), 2993–3002. https://doi.org/10.5267/j.msl.2020.5.026

Sudarmo, T. I., & Wibowo, U. D. A. (2018). Pengaruh Komitmen Organisasional dan Kepuasan Kerja terhadap Organizational Citizenship Behavior (OCB). Jurnal Ilmiah Psikologi, 16(1), 51–58. https://doi.org/10.30595/psychoidea.v16i1.2497

Suharnomo, S., & Hashim, F. (2019). Differences in organization citizenship behavior between “serumpun” countries (Indonesia – Malaysia). Journal of Asia Business Studies, 13(3), 349–361. https://doi.org/10.1108/JABS-12-2016-0178

Sulistiowati, S., Komari, N., & Dhamayanti, E. (2018). The Effects of Person-Job Fit on Employee Engagement Among Lecturers in Higher Education Institutions: Is There a Difference between Lecturers in Public and Private Higher Education Institutions? International Review of Management and Marketing, 8(3), 75–80.

Suwanti, S., & Udin, U. (2020). Investigating the Relationship between Person-Organization Fit, Person-Job Fit, and Innovative Work Behavior: The Mediation Role of Organizational Citizenship Behavior. Quality - Access to Success, 21(176), 36–41.

Syahril, I., Subiyanto, D., & Kurniawan, I. S. (2022). Building Organizational Citizenship Behavior Through Psychological Contract Mediation and Exogenous Variables Transformational Leadership and Organizational Support of Ny. Suharti Fried Chicken Restaurant Employees. Jurnal Manajemen Bisnis, 13(1), 138–167. https://doi.org/10.18196/mb.v13i1.12876

Waspodo, A. A., & Minadaniati, L. (2012). Pengaruh Kepuasan Kerja Dan Iklim Organisasi Terhadap Organizational Citizenship Behavior ( OCB ) Karyawan Pada Pt . Trubus Swadaya. Jurnal Riset Manajemen Sains Indonesia (JRMSI), 3(1), 1–16.

Widyastuti, T., & Ratnaningsih, I. Z. (2018). Hubungan Antara Person Job-Fit Dengan Kepuasan Kerja Pada Karyawan Kantor Pusat Bank Jateng Semarang. Jurnal Empati, 7(3), 73–79. https://doi.org/10.14710/empati.2018.21746

Yang, C. C., & Lin, C. Y. Y. (2009). Does intellectual capital mediate the relationship between HRM and organizational performance? Perspective of a healthcare industry in Taiwan. International Journal of Human Resource Management, 20(9), 1965–1984. https://doi.org/10.1080/09585190903142415

Youngs, P., Pogodzinski, B., Grogan, E., & Perrone, F. (2015). Person-Organization Fit and Research on Instruction. Educational Researcher, 44(1), 37–45. https://doi.org/10.3102/0013189X15569531

Zhu, Y. (2013). A review of job satisfaction. Asian Social Science, 9(1), 293–298. https://doi.org/10.5539/ass.v9n1p293

Downloads

Published

2024-06-30

How to Cite

Mubarkah, A. H., Kurniawan, I. S., & Kusuma, N. T. (2024). Mediasi Job Satisfaction pada Pengaruh Person-Job Fit, Person-Organization Fit, terhadap Organizational Citizenship Behavior di PDAM Kulon Progo. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 13(2), 719–734. Retrieved from https://ejournal.up45.ac.id/index.php/maksipreneur/article/view/1654

Issue

Section

Articles

Similar Articles

1 2 3 4 5 6 7 > >> 

You may also start an advanced similarity search for this article.