Pengaruh Organizational Justice terhadap Employee Engagement melalui Organizational Identification

Authors

DOI:

https://doi.org/10.30588/jmp.v10i1.592

Keywords:

Organizational justice, Distributive justice, Procedural Justice, Interactional Justice, Employee engagement, Organizational identification

Abstract

This study uses objects in one of the state-owned companies engaged in microfinance services, namely PT. Investment Management. In this case, of course, PT PNM Investment Management has growth that is very dependent on the service of employees to customers. Therefore, companies must continually improve services to customers and be able to maintain and improve employee performance. This research aims to determine the effect of organizational justice on employee engagement through organizational identification. This quantitative study is based on data collected using a questionnaire distributed to 78 respondents of PT. Investment Management is then analyzed using partial least square. In the results of the analysis using PLS it was found that organizational identification was able to mediate the effect of organizational justice (distributive justice, procedural justice, interactional justice) on employee engagement. This shows that the employee engagement can be achieved by many factors and some of them are about the concept of justice applied by the company and identification of the organization owned by employees, especially employees of PT. PNM Investment Management.

Author Biographies

Amelia Yuhana Prativi, Universitas Airlangga, Surabaya, East Java

Management Department

Praptini Yulianti, Universitas Airlangga, Surabaya, East Java

Management Department

References

Ahmed, A., Bwisa, H., Otieno, R., & Karanja, K. (2014). Strategic Decision Making: Process, Models, and Theories. Business Management and Strategy, 5(1), 78–104. https://doi.org/10.5296/bms.v5i1.5267.

Al-Khasawneh, F. M. S., & Al-Omari, M. A. (2014). Motivations Towards Learning English: The Case of Jordanian Gifted Students. International Journal of Education, 7(2), 306–321. https://doi.org/10.5296/ije.v7i2.7699.

Alvi, A. K., & Abbasi, A. S.. (2012). Impact of Organizational Justice on Employee Engagement in Banking Sector of Pakistan. Middle-East Journal of Scientific Research, 12(5), 643–649.

Anitha, J. (2014). Determinants of Employee Engagement and their Impact on Employee Performance. International Journal of Productivity and Performance Management. 63(3), 308–323. https://doi.org/10.1108/IJPPM-01-2013-0008.

Mael, F., & Ashforth, B. E. (1992). Alumni and Their Almamater: A Partial Test of The Reformulated Model of Organizational. Journal of Organizational Behavior, 13(2), 103–124. https://doi.org/10.1002/job.4030130202.

Herabadi, A. G., Verplanken, B., & Knippenberg, A. V. (2009). Consumption Experience of Impulse Buying in Indonesia: Emotional Arousal and Hedonistic Considerations. Asian Journal of Social Psychology, 12(1), 20–31. https://doi.org/10.1111/j.1467-839x.2008.01266.x.

Budiarto, Y. & Wardani, R. P. (2005). Peran Keadilan Distributif, Keadilan Prosedural dan Keadilan Interaksional Perusahaan terhadap Komitmen Karyawan pada Perusahaan. Jurnal Psikologi, 3(2), 109–126.

Cheung, M. F. Y., & Law, M. C. C. (2008). Relationships of Organizational Justice and Organizational Identification: The Mediating Effects of Perceived Organizational Support in Hong Kong. Asia Pacific Business Review, 14(2), 213–231. https://doi.org/10.1080/13602380701430879.

Cheney, G., & Tompkins, P. K. (1987). Coming to Terms with Organizational Identification and Commitment. Central States Speech Journal, 38(1), 1–15. https://doi.org/10.1080/10510978709368225.

Colquitt, J. A. (2001). On the Dimensionality of Organizational Justice: A Construct Validation of Measure. Journal of Applied Psychology, 86(3), 386–400. https://doi.org/10.1037/0021-9010.86.3.386.

Cropanzano, R., Bowen, D. E., & Gilliland, S. W. (2007). The Management of Organizational Justice. Academy of Management Perspectives, 21(4), 34–38.

Ghosh, P., Rai, A., & Sinha, A. (2014). Organizational justice and employee engagement: Exploring the linkage in public sector banks in India. Personnel Review, 43(4), 628–652. https://doi.org/10.1108/PR-08-2013-0148.

Gibson, J. L., Donnelly, J. H., & Ivanceivich, J. M. (2009). Organisasi dan Manajemen: Perilaku, Struktur, dan Proses. (Terj.) Joerban Wahid. Jakarta: Penerbit Erlangga.

Gulluce, A. C., & Kahyaoglu, M. (2016). Correlation between Organizational Justice Perception and Organizational Identification: A Case Study in the Hotels of the Urartu Culture and Tourism Development Region. International Journal of Business Administration, 7(3), 123–131. https://doi.org/10.5430/ijba.v7n3p123.

Reilly, F. K., & Brown, K. C. (2012). Investment Analysis & Portofolio Management. Tenth Edition. Ohio, USA: South-Western Cengage Learning.

Jansen, N. W. H., Kant, I., Nijhuis, F. J. N., Swaen, G. M. H., Kristensen, T. S. (2004). Impact of Worktime Arrangements on Work-home Interference among Dutch Employees. Scandinavian Journal of Environmental Health, 30(2), 139–148.

Jogiyanto, H. M. (2011). Metodologi Penelitian Bisnis: Salah Kaprah dan Pengalaman-pengalaman. Yogyakarta: BPFE.

Kreitner, R., & Kinicki, A. (2007). Perilaku Organisasi. (Terj.) Early Suandy. Jakarta: Salemba Empat.

Konovsky, M. A. (2000). Understanding Procedural Justice and Its Impact on Business Organizations. Journal of Management, 26(3), 489–511. https://doi.org/10.1016/s0149-2063(00)00042-8.

Macey, W. H., & Schneider, B. (2008). The Meaning of Employee Engagement. Industrial and Organizational Psychology, 1(1), 3–30.

Niehoff, B. P., & Moorman, R. H. (1993). Justice as a Mediator of the Relationship between Methods of Monitoring and Organizational Citizenship Behavior. Academy of Management Journal, 36(3), 527–556. https://doi.org/10.2307/256591.

Noruzi, M. R., Westover, J. H., & Rahimi, G. R. (2010). An Exploration of Social Entrepreneusrhip in the Entrepreneurship Era. Asian Social Science, 6(6), 3–10.

Özer, Ö., Uğurluoğlu, Ö., & Saygili, M. (2017). Effect of Organizational Justice on Work Engagement in Healthcare Sector of Turkey. Journal of Health Management, 19(1), 73–83. https://doi.org/10.1177/0972063416682562.

Pillai, N. V., & Asalatha, B. P. (2013). Objectivizing the Subjective: Measuring Subjective Wellbeing. Munich Personal RePEc Archive, MPRA Paper No. 45005 (March), 1–40.

Pratt, J. W. & Zeckhauser, R. (1985). Principals and Agents: The Structure of Business. Boston: Harvard Business School Press.

Noe, R. A., Hollenbeck, J. R., Gerhart, B., Wright, P. M. (2011). Manajemen Sumber Daya Manusia: Mencapai Keunggulan Bersaing. Jakarta: Salemba Empat.

Rhoades, L., & Eisenberger, R. (2002). Perceived Organizational Support: A Review of the Literature. Journal of Applied Psychology, 87(4), 698–714. https://doi.org/10.1037//0021-9010.87.4.698.

Riani, A. L. (2013). Manajemen Sumber Daya Manusia Masa Kini. Yogyakarta: Graha Ilmu.

Robbins, S. P., & Judge, T. A. (2015). Perilaku Organisasi. Edisi ke-16. (Terj.) Ratna Saraswati & Febriella Sirait. Jakarta: Salemba Empat.

Saks, A. M. (2006). Antecedents and Consequences of Employee Engagement. Journal of Managerial Psychology, 21(7), 600–619. https://doi.org/10.1108/02683940610690169.

Schaufeli, W. B., Salanova, M., González-romá, V., & Bakker, A. B. (2002). The Measurement of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Approach. Journal of Happiness Studies, 3(1), 71–92. https://doi.org/10.1023/a:1015630930326.

Shore, L. M. & Shore, T. H. (1995). Perceived Organizational Support and Organizational Justice. Jourmal of Applied Psychology, 76, 637–643.

Sugiyono, S. (2017). Metode Penelitian Kuantitatif, Kualitatif, dan R&D. Bandung: CV Alfabeta.

Terzi, A. R., Dülker, A. P., Altın, F., Çelik, F., Dalkiran, M., Yulcu, N. T., Tekin, S., & Deniz, Ü. (2017). An Analysis of Organizational Justice and Organizational Identification Relation Based on Teachers' Perceptions. Universal Journal of Educational Research, 5(3), 488–495.

Yulianti, P., & Puteri, E. A. H. (2016). Peran Mediasi Affective Commitment pada Hubungan Procedural Justice, Perceived Organizational Support dengan Employee Engagement. Jurnal Ilmu Ekonomi & Sosial, 7(1), 14–27.

Downloads

Published

2020-12-01

How to Cite

Prativi, A. Y., & Yulianti, P. (2020). Pengaruh Organizational Justice terhadap Employee Engagement melalui Organizational Identification. Jurnal Maksipreneur: Manajemen, Koperasi, Dan Entrepreneurship, 10(1), 128–145. https://doi.org/10.30588/jmp.v10i1.592

Issue

Section

Articles

Similar Articles

1 2 3 4 5 > >> 

You may also start an advanced similarity search for this article.