Issue Title
Vol 4, No 2 (2015) Analisa Kualitas Layanan terhadap terhadap Kepuasan Nasabah di PT Bank Mandiri (Persero) Tbk. Cabang Sidoarjo Gedangan Abstract  PDF
Pierre Patarianto
Vol 4, No 1 (2014) Analisis Pengaruh Kualitas Pelayanan Badan Pertanahan Nasional (BPN) terhadap Kepuasan Masyarakat di Daerah Istimewa Yogyakarta Abstract  PDF
Eny Sulistyowati
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