Issue Title
Vol 8, No 1 (2018) Keputusan Pembelian dan Kepuasan Konsumen Dipengaruhi Variabel Lokasi, Pelayanan, Kualitas Produk, Nilai Emosional, dan Disain Interior yang Berdampak pada Tingkat Pembelian Abstract  PDF
Bahri Bahri
Vol 5, No 1 (2015) Analisis Kualitas Pelayanan E-KTP Menggunakan Metode Customer Satisfaction Index, Metode Service Quality, dan Importance Performance Analysis Abstract  PDF
Siti Noor Hidayati, Aris Puji Prasetyo
Vol 5, No 1 (2015) Pengaruh Kualitas Layanan terhadap Loyalitas Wisatawan Nusantara dengan Kepuasan Wisatawan Nusantara sebagai Variabel Intervening Abstract  PDF
Eny Sulistyowati, Sobirin Maliyan
Vol 3, No 2 (2014) Analisis Tingkat Kepuasan Nasabah terhadap Dimensi Kualitas Layanan pada BPR BDE Pakem Sleman dengan Pendekatan Importance-Performance Analysis Abstract  PDF
Andriya Risdwiyanto
Vol 3, No 2 (2014) Pengaruh Kualitas Layanan terhadap Kepuasan Konsumen pada Rumah Makan Bujang Abstract  PDF
Harly Hakubun, Djoko Wijono
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