Analisis Aplikasi Kredivo Berdasarkan Information System Success Model (ISSM)

Abidin Abidin(1*), Novia Syafa’a Zahra(2), Abdul Yusuf(3),

(1) Universitas Singaperbangsa Karawang, Karawang, West Java
(2) Universitas Singaperbangsa Karawang, Karawang, West Java
(3) Universitas Singaperbangsa Karawang, Karawang, West Java
(*) Corresponding Author

Abstract


In this digital era, the implementation of information systems in various areas of life continues to increase. Information system implementations need to be evaluated for their success. Delone and Mclean have developed an information system success model as a framework for measuring the success level of information systems. The purpose of this research is to conduct a thorough analysis, increase knowledge regarding the ISS Model, and find out its relevance as a research basis on the Kredivo FinTech platform. Of the several variables included in the ISSM, the results of this study indicate that only the user satisfaction has a significant effect on net benefits.

Keywords


DeLone & McLean Model; Dimension & Indicator ISS Model; Fintech; Information System Success Model (ISSM)

Full Text:

PDF

References


Adeyemi, I. O., & Issa, A. O. (2020). Integration of Information System Success Model (ISSM) and Technology Acceptance Model (TAM): Proposing Students’ Satisfaction with University Web Portal Model, Record Library Journal, 6(1), 69–79. https://doi.org/http://dx.doi.org/10.20473/rlj.V6-I1.2020.69-79

Agustina, N., & Sutinah, E. (2019). Model Delone dan McLean untuk Menguji Kesuksesan Aplikasi Mobile Penerimaan Mahasiswa Baru. InfoTekJar: Jurnal Nasional Informatika dan Teknologi Jaringan, 3(2), 180–186. https://doi.org/https://doi.org/10.30743/infotekjar.v3i2.1008

Al-shargabi, B., Sabri, O., & Aljawarneh, S. (2021). The adoption of an e-learning system using information systems success model: A case study of Jazan University. Peer Journal of Computer Science, 7:e723, 1–21. https://doi.org/10.7717/peerj-cs.723

Alzahrani, A. I., Mahmud, I., Ramayah, T., Alfarraj, O., & Alalwan, N. (2019). Modeling digital library success using the DeLone and McLean information system success model. Journal of Librarianship and Information Science, 51(2), 291–306. https://doi.org/10.1177/0961000617726123

Amalia, L., & Azizah, A. H. (2022). Evaluasi Kesuksesan Penerapan Sistem Elektronik Kinerja (E-Kinerja) Menggunakan Enhanced Information System Success Model di Kecamatan Benda Tangerang. JISKA (Jurnal Informatika Sunan Kalijaga), 7(3), 192–210. https://doi.org/10.14421/jiska.2022.7.3.192-210

Asyanur, M. R., Suroso, A. I., & Sukmawati, A. (2019). Implementation of State Civil Apparatus Management Information System. JAM: Jurnal Aplikasi Manajemen, 17(3), 479–488. https://doi.org/10.21776/ub.jam.2019.017.03.12

Budiyanto, B. (2009). Evaluasi Kesuksesan Sistem Informasi dengan Pendekatan Model DeLOne dan McLean (Studi Kasus Implementasi Billing System di RSUD Kabupaten Sragen). Tesis, Universitas Sebelas Maret, Surakarta.

Choi, W., Rho, M. J., Park, J., Kim, K-. J., Kwon, Y. D., & Choi, I. Y. (2013). Information System Success Model for Customer Relationship Management System in Health Promotion Centers. Healthcare Informatics Research, 19(2), 110–120. https://doi.org/10.4258/hir.2013.19.2.110

DeLone, W. H., & McLean, E. R. (1992). Information Systems Success: The Quest for the Dependent Variable. Information Systems Research, 3(1), 60–95. https://doi.org/https://doi.org/10.1287/isre.3.1.60

DeLone, W. H., & McLean, E. R. (2003). The DeLone and McLean Model of Information Systems Success: A Ten-year Update. Journal of Management Information Systems, 19(4), 9–30. https://doi.org/10.1080/07421222.2003.11045748

DeLone, W. H., & McLean, E. R. (2004). Measuring E-commerce Success: Applying the DeLone and McLean Information Systems Success Model. International Journal of Electronic Commerce, 9(1), 31–47. https://doi.org/10.1080/10864415.2004.11044317

Ernawati, M., Hermaliani, E. H., & Sulistyowati, D. N. (2020). Penerapan DeLone and McLean Model untuk Mengukur Kesuksesan Aplikasi Akademik Mahasiswa Berbasis Mobile. Jurnal IKRA-ITH Informatika, 5(18), 58–67.

Fatmawati, A., Christina, B. A., & Murtiasri, E., (2022). Analisis Kesuksesan Siap Bos (Sistem Informasi Aplikasi Pengelolaan Bantuan Operasional) di Kabupaten Blora. Jurnal Aktual Akuntansi Keuangan Bisnis Terapan (Akunbisnis), 5(1), 142–158. http://dx.doi.org/10.32497/akunbisnis.v5i1.3620

Herlambang, A. D., Wijoyo, S. H., Rachmadi, A., & Alimah, C. F. N. (2019). Evaluasi Berbasis Kriteria untuk Kesuksesan Implementasi Sistem Informasi Kesehatan Berdasarkan DeLone and McLean Model. Jurnal Teknologi Informasi dan Ilmu Komputer (JTIIK), 6(3), 315–320. https://doi.org/10.25126/jtiik.2019631321

Hidayatullah, S., Khouroh, U., Windhyastiti, I., Patalo, R. G., & Waris, A. (2020). Implementasi Model Kesuksesan Sistem Informasi DeLone and McLean terhadap Sistem Pembelajaran Berbasis Aplikasi Zoom di Saat Pandemi Covid-19. Jurnal Teknologi dan Manajemen Informatika, 6(1), 44–52. https://doi.org/10.26905/jtmi.v6i1.4165

Ichsan, M., Sujoko, S., Guntur, M., & Choirunnisa, W. (2017). Mengukur Kesuksesan Implementasi OM Span Menggunakan Model DeLone dan McLean. Jurnal BPPK: Badan Pendidikan dan Pelatihan Keuangan, 10(1), 38–50. https://doi.org/10.48108/jurnalbppk.v10i1.30

Jaafreh, A. B. (2017). Evaluation Information System Success: Applied DeLone and McLean Information System Success Model in Context Banking System in KSA. International Review of Management and Business Research, 6(2), 829–845.

Jayani, D. H. (2019). Fintech P2P Lending dan Pembayaran Tumbuh Paling Pesat. Katadata.co.id, Databoks, 5 September. Diakses pada: https://databoks.katadata.co.id/datapublish/2019/09/05/fintech-p2p-lending-dan-pembayaran-tumbuh-paling-pesat#

Juwita, O., Elfada, V., & Pandunata, P. (2019). Evaluasi Kesuksesan Web Desa pada Kecamatan Maesan Menggunakan Information System Success Model (ISSM). Informal: Informatics Journal, 4(2), 81–88. https://doi.org/10.19184/isj.v4i2.11284

Kusnandar, V. B. (2021). Pengguna Internet Indonesia Peringkat ke-3 Terbanyak di Asia. Katadata.co.id, Databoks, 14 Oktober. Diakses pada: https://databoks.katadata.co.id/datapublish/2021/10/14/pengguna-internet-indonesia-peringkat-ke-3-terbanyak-di-asia#:~:text

Lavinda, L. (2021). OJK: Kredit Fintech P2P Lending Melonjak 106% per November 2021. Katadata.co.id, Databoks, 30 Desember. Diakses pada: https://katadata.co.id/lavinda/finansial/61cd2bc32e829/ojk-kredit-fintech-p2p-lending-melonjak-106-per-november-2021

Lazaroni, I. (2017). Manajemen Kinerja Pegawai secara Elektronik (E-Performance) pada Dinas Tenaga Kerja Kota Surabaya Menggunakan Information System Success Model (ISSM)‏. Final Project, Institut Teknologi Sepuluh November, Surabaya. Diakses pada: http://repository.its.ac.id/id/eprint/42566

Lin, X., Suanpong, K., Ruangkanjanases, A., Lim, Y-. T., & Chen, S-. C. (2022). Improving the Sustainable Usage Intention of Mobile Payments : Extended Unified Theory of Acceptance and Use of Technology Model Combined With the Information System Success Model and Initial Trust Model. Frontiers in Psychology, 12(January), 1–17. https://doi.org/10.3389/fpsyg.2021.634911

Meilani, L., Suroso, A. I., & Yuliati, L. N. (2020). Evaluasi Keberhasilan Sistem Informasi Akademik dengan Pendekatan Model DeLone dan McLean. Jurnal Sistem Informasi Bisnis, 10(2), 137–144. https://doi.org/10.21456/vol10iss2pp137-144

Ojo, A. I. (2017). Validation of the DeLone and McLean Information Systems Success Model. Healthcare Information Research, 23(1), 60–66. https://doi.org/http://dx.doi.org/10.4258/hir.2017.23.1.60

Ramdhani, P. (2021). Pengaruh System Quality, Information Quality, Service Quality, Ease to Use, dan Security Control terhadap User Satisfaction Sistem Informasi Akuntansi Berbasis C2C E-commerce (Studi Asosiatif Kausal pada Pengguna Aplikasi Marketplace Shopee di Kalangan Mahasiswa FEB USU. Universitas Sumatera Utara. Diakses pada: http://repositori.usu.ac.id/handle/123456789/33151

Rohman, S., & Lasimin, L. (2019). DeLone & McLean Model untuk Analisis Keberhasilan Website Resmi Kabupaten Wonosobo. Jurnal Penelitian dan Pengabdian kepada Masyarakat (PPKM) Unsiq, 6(3), 191–197. https://doi.org/10.32699/ppkm.v6i3.793

Romānova, I., & Kudinska, M. (2016). Banking and Fintech: A Challenge or Opportunity? Contemporary Issues in Finance: Current Challenges from Across Europe (Contemporary Studies in Economic and Financial Analysis), 98, 21–35. https://doi.org/10.1108/S1569-375920160000098002

Saputro, P. H., Budiyanto, D., & Santoso, J. (2015). Model DeLone and McLean untuk Mengukur Kesuksesan E-government Kota Pekalongan. Scientific Journal of Informatics, 2(1), 1–8. https://doi.org/10.15294/sji.v2i1.4523

Shim, M., & Jo, H. S. (2020). What Quality Factors Matter in Enhancing the Perceived Benefits of Online Health Information Sites? Application of the Updated DeLone and McLean Information Systems Success Model. International Journal of Medical Informatics, 137, 104093. https://doi.org/10.1016/j.ijmedinf.2020.104093

Siregar, D. Y. (2017). Pengukuran Kesuksesan Sistem Informasi Keuangan Universitas Atma Jaya Yogyakarta dengan Model DeLone dan McLean. Tesis, Universitas Atma Jaya Yogyakarta. Diakses pada: http://e-journal.uajy.ac.id/11790

Sulaiman, S., Tukiyat, T., & Hindasyah, A. (2023). Analisis Sistem Aplikasi Computer Base Test sebagai Sarana Ulangan Menggunakan Metode DeLone and McLean. Jurnal Impresi Indonesia, 2(1), 58–70. https://doi.org/10.58344/jii.v2i1.2010

Susanto, A. (2017). Sistem Informasi Akuntansi: Pemahaman Konsep Secara Terpadu. Edisi 1. Bandung: Lingga Jaya.

Wahyuni, T. (2011). Uji Empiris Model DeLone dan McLean terhadap Kesuksesan Sistem Informasi Manajemen Daerah (SIMDA). Jurnal BPPK (Badan Pendidikan dan Pelatihan Keuangan), 2, 3–24. https://doi.org/10.48108/jurnalbppk.v2i0.51

Wang, J., Shen, X., Huang, X., & Liu, Y. (2021). Influencing Factors of the Continuous Usage Intention of Consumers of Online Food Delivery Platform Based on an Information System Success Model. Frontiers in Psychology, 12(August), 1–12. https://doi.org/10.3389/fpsyg.2021.716796

William, F., & Tjhin, V. U. (2021). The Evaluation of Enterprise Resource Planning Application Using Information Systems Success Model. Journal of Management Information and Decision Sciences, 24(5), 1–13. https://doi.org/https://doi.org/10.1109/ICoICT.2017.8074721




DOI: https://doi.org/10.30588/jmp.v12i2.1045

Article Metrics

Abstract view : 385 times
PDF - 9 times

Refbacks

  • There are currently no refbacks.


Copyright (c) 2023 Abidin Abidin, Novia Syafa’a Zahra, Abdul Yusuf

Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Creative Commons License
Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship is licensed under a Creative Commons Attribution 4.0 International License.
Based on a work at http://ejournal.up45.ac.id/index.php/maksipreneur.

Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship has been indexed/archived by:

DOAJGoogle Scholar Crossref Sinta EBSCO Essentials Garuda IOS Microsoft Academic ROAD Dimensions WorldCat ResearchBib Scilit logo OpenAIRE CORE Semantic Scholar EuroPub Publons

Journal of Maksipreneur: Management, Cooperative, and Entrepreneurship (JMP)

Organized by Management DepartmentUniversitas Proklamasi 45, Yogyakarta, Indonesia

Published by Universitas Proklamasi 45, Yogyakarta, Indonesia

Email: maksipreneurjurnal@gmail.com | jurnal.maksipreneur@up45.ac.id

ISSN (electronic): 2527-6638  ISSN (printed): 2089-550X