Pengaruh Live Streaming, Affiliate Marketing, dan Online Customer Review terhadap Keputusan Pembelian pada Marketplace Shopee (Studi pada Mahasiswa di Condong Catur)

Authors

  • Yosias Umbu Lamik Universitas Proklamasi 45
  • Bambang Sugeng Dwiyanto Universitas Proklamasi 45

DOI:

https://doi.org/10.30588/jmt.v2i02.2597

Keywords:

Live Streaming, Affiliate Marketing, Online Customer Review, Purchase Decision, Shopee

Abstract

This study aims to examine the influence of live streaming, affiliate marketing, and online customer reviews on purchase decisions on the Shopee marketplace. The research employs a quantitative approach with an associative research design. The sample consists of 100 university students residing in Condong Catur who have previously made purchases on Shopee. Data were collected using a Likert-scale questionnaire and analyzed using the Partial Least Squares (PLS) method through SmartPLS 4.0. The results indicate that live streaming and online customer reviews have a positive and significant influence on purchase decisions, while affiliate marketing has no significant effect.

References

Anisa, A., Risnawati, R., & Chamidah, N. (2022). Pengaruh Word of Mouth Mengenai Live Streaming Tiktok Shop Terhadap Keputusan Pembelian Konsumen. Jurnal Komunikasi Pemberdayaan, 1(2), 131–143. https://doi.org/10.47431/jkp.v1i2.230

Dewi, F. R., & Munawaroh, M. (2025). Analisis Peran Affiliate Marketing dan Live Streaming terhadap Keputusan Pembelian Produk di Shopee. Jurnal Rimba: Riset Ilmu Manajemen Bisnis dan Akuntansi, 3(1), 147–158. https://doi.org/10.61132/rimba.v3i1.1584

Diany, A. A., & Yuliyanti, R. (2024). Pengaruh Live Streaming, Online Customer Review, Program Angka Kembar Shopee terhadap Keputusan Pembelian Konsumen melalui Minat Beli di Banjarmasin. 7(1), 96–106.

Dirnaeni, D., Ardiansyah, I., & Indira, C. K. (2021). Faktor-Faktor yang Mempengaruhi Keputusan Pembelian Melalui Fitur Shopee Live. Ug Jurnal, 16(4), 46–52.

Dewi, F. E., Kuntardina, A., & Adiputra, E. (2022). Pengaruh Online Customer Review Dan Rating Terhadap Keputusan Pembelian Melalui Marketplace Shopee (Studi Kasus Mahasiswa STIE Cendekia Bojonegoro angkatan 2017). JEMB - Jurnal Ekonomi, Manajemen, dan Bisnis, 1(2), 90–99.

Gunarsih, C. M., Kalangi, J. A. F., & Tamengkel, L. F. (2021). Pengaruh Harga Terhadap Keputusan Pembelian Konsumen Di Toko Pelita Jaya Buyungon Amurang. Productivity, 2(1), 69–72.

Haq, Z. U. (2012). Affiliate marketing programs: A study of consumer attitude towards affiliate marketing programs among Indian users. International Journal of Research Studies in Management, 1(1), 127-137, Special Inaugural Issue. https://doi.org/10.5861/ijrsm.2012.v1i1.84

Hulu, Y. J., & Christiarini, R. (2023). Pengaruh Live Streaming Shopping terhadap Penjualan Barang Thrifshop di Kota Batam. JWM (Jurnal Wawasan Manajemen), 11(1), 73–90. https://doi.org/10.20527/jwm.v11i1.241

Husna, F. (2023). Peran Affiliator Dalam Menarik Minat Belanja Konsumen. Seminar Nasional Pariwisata dan Kewirausahaan (SNPK), 2, 299–306. https://doi.org/10.36441/snpk.vol2.2023.135

Kotler, P., & Keller, K. L. (2009). Manajemen Pemasaran. Edisi Ketigabelas Jilid 1 (A. Maulana & W. Hardani (eds.)). Erlangga.

Lackermair, G., Kailer, D., & Kanmaz, K. (2013). Importance of Online Product Reviews from a Consumer’s Perspective. Advances in Economics and Business, 1(1), 1–5. https://doi.org/10.13189/aeb.2013.010101

Mahardini, S., Singal, V. G., & Hidayat, M. (2022). Pengaruh Content Marketing dan Influencer Marketing terhadap Keputusan Pembelian pada Pengguna Aplikasi TikTok di Wilayah DKI Jakarta. Ikraith-Ekonomika, 6(1), 180–187. https://doi.org/10.37817/ikraith-ekonomika.v6i1.2480

Marlius, D., & Jovanka, N. (2023). Pengaruh Harga dan Promosi terhadap Keputusan Pembelian Konsumen Y.O.U pada Hasanah Mart Air Haji. Jurnal Economina, 2(2), 476–490. https://doi.org/10.55681/economina.v2i2.326

Maulida, R., & Siregar, S. (2023). Pengaruh Affiliate Marketing dan Online Customer Review terhadap Keputusan Pembelian Produk Scarlett Whitening (Survey pada Followers Instagram Scarlett Whitening). Jurnal Ilmiah Wahana Pendidikan, 9(24), 607–615. https://doi.org/10.5281/zenodo.10435517

Ovaliana, W. D., & Mahfudz. (2022). Pengaruh Online Customer Review dan Customer Rating terhadap Kepercayaan Konsumen dan Keputusan Pembelian Make Over pada Marketplace Shopee di Kota Semarang. Diponegoro Journal of Management, 11(3), 1–12.

Poetri, F. W., Mahardini, S., & Hidayat, M. (2025). Pengaruh Affiliate Marketing, Influencer Marketing, dan Social Media Marketing terhadap Keputusan Pembelian Make Over. Jurnal Ikraith-Ekonomika, 8(1), 11–20. https://doi.org/10.37817/ikraith-ekonomika.v8i1.4274

Putri, P. M., & Marlien, R. . (2022). Pengaruh Digital Marketing terhadap Keputusan Pembelian Online. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 5(1), 25–36. https://doi.org/10.36778/jesya.v5i1.510

Ramadhana, R., & Nicky, M. F. (2022). Pengaruh Online Customer Review terhadap Keputusan Pembelian pada Marketplace. Prospek, 1(1), 157–166.

Sinaga, S. M., & Rochdianingrum, W. A. (2024). Pengaruh Live Streaming, Online Customer Review, dan Kualitas Produk terhadap Keputusan Pembelian Produk Skincare di Shopee. Jurnal Ilmu dan Riset Manajemen, 13(4), 1–19.

Siswanto, E. J., & Aryanto, V. D. W. (2024). Pengaruh Live Streaming, Advertising dan Affiliate Marketing terhadap Minat Beli di Shopee (Studi Kasus Pada Mahasiswa Fakultas Ekonomi dan Bisnis Universitas Dian Nuswantoro). Jurnal Ekonomi Bisnis, Manajemen Dan Akuntansi (JEBMA), 4(1), 1–11. https://doi.org/10.47709/jebma.v4i1.3329

Sukirman, R., Kumalasari, F., & Hendrik. (2023). Pengaruh Online Customer Review dan Online Customer Rating terhadap Keputusan Pembelian Konsumen pada Marketplace Shopee. Journal of Trends Economics and Accounting Research, 4(1), 152–159. https://doi.org/10.47065/jtear.v4i1.845

Downloads

Published

2025-10-31

Issue

Section

Articles