PATARIANTO, Pierre. Analisa Kualitas Layanan terhadap terhadap Kepuasan Nasabah di PT Bank Mandiri (Persero) Tbk. Cabang Sidoarjo Gedangan. Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, [S. l.], v. 4, n. 2, p. 28–37, 2015. DOI: 10.30588/jmp.v4i2.102. Disponível em: https://ejournal.up45.ac.id/index.php/maksipreneur/article/view/102. Acesso em: 27 jul. 2024.