LUKITANINGSIH, Ambar. Kontribusi Ilmu Manajemen dalam Pengembangan Customer Relationship Management (CRM). Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship, [S. l.], v. 2, n. 1, p. 20–39, 2012. DOI: 10.30588/jmp.v2i1.78. Disponível em: https://ejournal.up45.ac.id/index.php/maksipreneur/article/view/78. Acesso em: 4 dec. 2024.