Analisis Pengendalian Kualitas Produk Sarung Tangan Menggunakan Metode Seven Tools
Abstract
Analisis pengendalian kualitas produk sarung tangan di PT. Jogja Glove Indonesia menggunakan metode Seven Tools bertujuan untuk memahami dan meningkatkan kualitas produk, mengingat tingginya tingkat cacat yang mencapai 29,8% pada bulan Oktober 2024. Metode yang diterapkan meliputi observasi langsung, wawancara, dan analisis data dari proses produksi. Hasil analisis menunjukkan bahwa cacat paling dominan adalah kerusakan jebol, menyumbang 81% dari total cacat. Dengan penerapan alat seperti check sheet, histogram, diagram pareto, dan fishbone diagram, diidentifikasi beberapa faktor penyebab cacat, termasuk kualitas bahan, ketelitian operator, dan mesin yang tidak terawat. Rekomendasi perbaikan meliputi peningkatan pelatihan untuk operator serta peningkatan sistem pengendalian kualitas. Penelitian ini diharapkan dapat memberikan kontribusi untuk perbaikan proses produksi di PT. Jogja Glove Indonesia dan meningkatkan kepuasan pelanggan.
Kata kunci: pengendalian kualitas1, seven tools2
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