CAHYONO, Ari; HARTONO, Bayu; PRIYANTO, Agung. INTEGRASI APQC EDUCATION PROCESS CLASSIFICATION FRAMEWORK DAN ITIL 4 UNTUK MENINGKATKAN MANAJEMEN LAYANAN TI DI PERGURUAN TINGGI. Jurnal Info.Tech, [S. l.], v. 1, n. 1, p. 1–11, 2025. Disponível em: https://ejournal.up45.ac.id/index.php/Info-Tech/article/view/2102. Acesso em: 5 dec. 2025.